More Than HVAC. We're Your Neighbors.

At Prime AC & Heat, we believe comfort is personal. That's why we treat every home like our own and every customer like family. Get to know the people behind the promise.

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Comfort Is Personal. So Is Our Approach.

At Prime Ac and Heat, We Understand the Importance of a Properly Functioning Heating, Ventilation, and Air Conditioning (Hvac) System in Your Home or Business. It's Not Just About Temperature—it's About Your Family's Comfort, Health, and Peace of Mind.

We Are Dedicated to Providing Top-notch Hvac Services to Our Customers, and We Are Proud to Be the Leading Air Conditioning and Heating Company in the Area. Our Team of Expert Technicians is Highly Trained, Fully Licensed and Insured, and Always Strives to Exceed Our Customer's Expectations With Our Professional and Friendly Approach.

If You Are Searching for a Reliable and Professional Air Conditioning and Heating Company Near You, Look No Further Than Prime Ac and Heat. We're Not a Faceless Corporation we're Your Neighbors, and We Treat You Like Family.

Privacy Policy for Prime AC and Heat explaining how we collect, use, and protect your personal information, cookies, and webs

Our Mission

To Provide Reliable and Efficient Hvac Solutions to Our Customers While Delivering the Highest Level of Customer Service. We Strive to Exceed Expectations and Earn the Trust of Our Community Through Integrity, Professionalism, and a Commitment to Excellence.

The Principles That Guide Us

Every repair, every installation, every interaction filtered through these five core beliefs.

Integrity

Staying True to Our Core Values and Word. We Demonstrate Ethical Behavior and Expect Honesty From Our Employees to Generate an Environment of Honesty to Our Customers. Being Honest and Having Strong Moral Principles Isn't Just Policy—it's Who We Are. We Conduct Ourselves With Honesty and Transparency in All Our Business Practices.

Education

We believe in educating all our employees. We must embrace technology and keep our staff knowledgeable in the office and out in the field. Continuous education fuels people to attain uncommon answers and results. That's why our technicians are factory-certified on Amana S-Series and trained on the latest HVAC technology.

Customer Service

We know that without our customers, we cease to exist. Our efforts are to serve all customers above and beyond their expectations. Good customer service is critical to business success, ensuring brand loyalty one customer at a time. Be Helpful—Regardless of Profit.

Teamwork

Teamwork is the ability to work together toward a common vision. At Prime AC and Heat, we direct individual accomplishment toward organizational objectives to attain outstanding cohesiveness among the group. This means respect, clear communication, proper delegation, and unwavering support.

Community

We are dedicated to serving our community and making it a better place. North Texas isn't just where we work—it's where we live, raise our families, and build our futures. We believe in giving back, supporting local events, and being the kind of neighbor you can count on.

The Faces Behind Your Comfort

Join the Family: Prime Advantage Family (Paf)

Peace of Mind, Priority Service, and Exclusive Perks because Loyal Customers Deserve More.

Annual Maintenance Check-Ups – Keep your system running

Priority Service – Skip the line when you need repairs

No Overtime Charges – Ever. 24/7 peace of mind.

Indoor Air Quality Assessments – Breathe easier year-round

In Addition to Our Excellent Services, We Also Offer Our Exclusive Prime Advantage Family (Paf) Plan. Think of It as Vip Treatment for Your Hvac System and for You. With the Paf Plan, You Can Say Goodbye to Unexpected Hvac Repair Costs and Hello to Peace of Mind.