1. ARE YOUR TECHNICIANS LICENSED, INSURED, AND BACKGROUND-CHECKED?

Yes, absolutely. All Prime AC & Heat technicians hold current Texas HVAC licenses (TACLA28019E), are fully insured, and undergo comprehensive background checks. We also require ongoing training and many of our technicians hold NATE (North American Technician Excellence) certifications. Your safety and trust are our top priorities.

2. DO YOU CHARGE FOR DIAGNOSTICS OR ESTIMATES?

We offer free system diagnostics with any repair service. For installation or replacement projects, we provide complimentary in-home consultations with detailed, transparent estimates at no charge. The only time you'll pay for diagnostics is if you specifically request a system evaluation with no intention of having us perform the service.

3. WHAT ARE YOUR EMERGENCY SERVICE HOURS AND RESPONSE TIMES?

We provide 24/7 emergency service for heating and cooling emergencies. For urgent situations (no AC in summer heat, no heat in winter, safety concerns), our average response time is 1-2 hours during peak periods. We prioritize emergencies involving families with young children, elderly residents, or medical needs.

4. DO YOU OFFER WARRANTIES ON YOUR WORK AND PARTS?

Yes, we provide comprehensive warranties: • Labor Warranty: 1-2 years on repairs, 10 years on installations • Parts Warranty: Manufacturer warranties (typically 5-10 years) plus our own coverage • System Performance Guarantee: We guarantee our installations will perform as specified All warranty details are provided in writing before any work begins.

5. WHAT'S THE DIFFERENCE BETWEEN A TUNE-UP AND A REPAIR VISIT?

A tune-up is preventive maintenance where we clean, inspect, and optimize your system to prevent problems. A repair visit addresses an existing problem. We recommend annual tune-ups for both heating and cooling systems, which can prevent up to 85% of common breakdowns and typically pay for themselves in energy savings.

7. WHAT PAYMENT OPTIONS DO YOU ACCEPT?

We accept all major credit cards, debit cards, checks, and cash. We also offer: • Flexible financing through third-party providers with same-day approval • Special promotional financing with 0% interest options (seasonal) • Payment plans for larger projects • Senior citizen and military discounts

HVAC Services
in Plano, TX

Premium HVAC Solutions for Discerning Plano, TX Homeowners. White-glove Service With Master-certified Technicians.

A+ Rated

Licensed & Insured

Master Certified

Call Now : 972-400-3602

Schedule Service

Proudly Serving Plano Homeowners for Over 15 Years

Your Trusted Hvac Experts in Plano, TX

Since 2008, Prime Ac & Heat Has Been The Go-to HVAC Company For Your Families. We Understand The Unique Climate Challenges Of North Texas From Scorching Summers To Unexpected Winter Freezes And We're Here To Keep Your Home Comfortable Year-round.

Deep Knowledge of Plano's Specific HVAC Challenges

Familiar With Local Building Codes and Requirements

Understanding of Texas Heat and Seasonal Transitions

Experience with Plano, TX diverse neighborhoods

2,500+

Coppell Homes

Served

4.9 ★

Average Customer

Rating

15+

Years of Local

Service

24/7

Emergency

Availability

Complete HVAC Services for Plano Homes & Families

From emergency repairs to new installations, we provide comprehensive heating and cooling solutions designed around your family's comfort and schedule.

AC Repair

Fast, reliable AC repair when you need it most. Our licensed technicians diagnose and fix all cooling issues.

Same-day Emergency Repair
Licensed Technicians
Honest Diagnostics
Upfront Pricing

Flower Mound's hot summers demand reliable cooling

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Heating Installation

High-efficiency heating systems up to 98.5% AFUE with smart home integration options.

High-efficiency Systems (Up to 98.5% Afue)
Smart Home Integration
Professional Installation
Customized Solutions

Reduce Flower Mound winter

heating bills

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Heating Repair

Keep your family warm and safe with our expert heating repair services. We handle gas and electric systems.

24/7 Emergency Service
Safety-certified Technicians
Same-day Availability
Gas & Electric Systems

Your family's safety is

our priority

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HVAC Maintenance

Preventive care that extends equipment life, improves efficiency, and prevents costly breakdowns.

30-point Premium Tune-ups
Preventive Care Plans
Priority Scheduling
Repair Discounts

Prevent breakdowns during Flower Mound's extreme seasons

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AC Installation

Upgrade to an energy-efficient cooling system with professional installation tailored for your home.

Energy-efficient Systems
Professional Installation
Free Home Assessment
Financing Available

Right-sized systems for Flower

Mound homes

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Need Something Else?

We handle all things HVAC. Give us a call to discuss your specific needs.

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Our Plano, TX Family Service Promise

From emergency repairs to new installations, we provide comprehensive heating and cooling solutions designed around your family's comfort and schedule.

1

Family-Friendly Scheduling

Flexible timing around your family's routine. We'll work with school schedules, nap times, and your availability.

2

Respectful Home Service

Clean work areas, booties on shoes, and full respect for your family's space. We leave your home as clean as we found it.

3

Follow-Up Care

We check in after service to ensure everything's working perfectly. We'll even teach family members how to maintain optimal comfort.

Our White-Glove Service for Plano, TX

We make HVAC service simple and stress-free. Here's what you can expect when you work with us.

Expert Execution

Master technicians with home protection protocols ensure minimal disruption and flawless installation or repair.

Continued Excellence

Digital service records, proactive maintenance scheduling, and priority support for lasting

home comfort.

Personal Consultation

Detailed home assessment with preference understanding. We listen, evaluate, and create a tailored plan for your comfort needs.

Common AC Problems We Fix

AC Blowing Warm Air

Refrigerant issues, compressor problems, or thermostat malfunctions

Frozen Coils

Airflow restrictions, low refrigerant, or dirty filters causing ice buildup

Weak Airflow

Ductwork issues, clogged filters, or blower motor problems

Thermostat Issues

Calibration problems, wiring issues, or sensor malfunctions

15+

Years Experience

Why Plano, TX Families Trust Us as Their HVAC Partner

Even the best heating system underperforms when installed incorrectly

Aspect

Efficiency Performance

System Lifespan

Warranty Coverage

Safety Compliance

Comfort Consistency

Poor Installation

Up to 30% efficiency loss

Reduced by 5-8 years

Often voided

Potential hazards

Hot/cold spots common

Professional Installation

100% rated efficiency achieved

Full 15-20 year lifespan

Full manufacturer warranty

Code-compliant & inspected

Even heating throughout

"Poor installation can reduce efficiency by 30%"

This means even a 98% AFUE furnace could perform like a 68% unit when improperly installed. Professional installation ensures you get every dollar's worth of efficiency you paid for.

Serving All Plano, TX & Nearby Areas

7

Days a week

We proudly serve homeowners throughout Plano, TX and surrounding communities with fast, reliable AC repair services.

Flower Mound

Coppell

Highland Village

Carrollton

The Colony

Grapevine

Plano

Frisco

Lewisville

Serving Since 2008

Your trusted local HVAC experts

AC Brand We Trust for Plano, TX Homes

Amana S-Series

The Future of Home Comfort

True Variable Speed

Inverter technology adjusts smoothly to your home's needs instead of on/off cycling.

Precise Temperature Control
Improved Humidity Control
Lower Energy Bills

Whisper Quiet

Operates as low as 45 dBA similar to a refrigerator. Peace for you and your neighbors.

Peaceful Environment
Reduced Noise Disturbance
Compact Space-smart Design

All-Year Efficiency

Up to 19.0 SEER2 and 8.8 HSPF2. Intelligent defrost mode maximizes winter heat.

Lower Monthly Power Usage
Balanced Indoor Temps
Efficient Heating & Cooling

Advanced Control

Communicating system adjusts airflow and compressor speed for ideal comfort.

Smart Thermostat Integration
Blue Fin Corrosion Protection
Tailored Dehumidification

When it comes to replacing your heating system, we don't settle for "good enough." We recommend the Amana S-Series as our primary solution delivering unmatched efficiency, whisper-quiet operation, and industry-leading reliability.

Explore S-Series Features

Prime AC & Heat Team Gallery

What You Should Ask !

Don't settle for less. When considering a new HVAC installation, these are the critical questions every homeowner should ask their contractor.

1. Licensing & Credentials

It is Crucial to Verify:

Do They Have a Valid Hvac License With at Least 10 Years of Experience?

Do They Carry Proper Inspection Permits and Comprehensive Insurance?

2. Experience & Certification

Inverter systems require specialized knowledge:

Are Technicians Specifically Trained on the Brand and Inverter Technology?

Can They Efficiently Troubleshoot and Repair These Complex Systems?

3. Installation Best Practices

The installation quality determines the unit's life:

Do They Perform a Proper Pressure Test and Vacuum Line Evacuation?

Is a 250-micron Vacuum Achieved to Ensure a Pure System?

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What Plano, TX Homeowners Say

⭐️⭐️⭐️⭐️⭐️

"Prime AC & Heat saved us during the August heat wave! They came out the same day and had our AC running perfectly. So grateful for their quick response."

Sarah M.

Plano, TX

⭐️⭐️⭐️⭐️⭐️

"We've used them for years for our heating system. Always professional, always honest about what needs to be done. They treat us like family."

David

Plano, TX

Schedule Your Service

Don't wait until it's too late. Whether you need a seasonal tune-up or an emergency repair, our team is ready to help.

Call Us 24/7

Immediate response for emergencies.

Service Area

Proudly serving Little Elm , Coppell, Lewisville, Highland Village, Double Oak, and surrounding communities in Denton County.

Business Hours

24/7 Emergency Service Available

Meet the Prime AC & Heat Team

Plano, TX Family HVAC FAQs

Common questions from homeowners about AC installation and replacement

We're competitively priced for the premium service we provide. While we may not be the cheapest option, we offer the best value through: • No hidden fees or surprise charges • Upfront pricing before work begins • Higher-quality parts and materials • Better-trained technicians • Comprehensive warranties We also offer a price match guarantee for identical services with licensed competitors.