More Care For
Your Whole Home.

Prime Preferred is $25/month with seasonal care and 10% savings on eligible non-equipment work. Prime Preferred + is $49/month for all residential systems at one enrolled home, with two included maintenance visits, standard filters replaced at those visits, one eligible small repair up to $300 per household per 12 months, 12% eligible savings, and $0 service-call fees on every visit (the $69 fee is always waived).

No. The $49 monthly price covers all residential AC and heating systems at your enrolled home. The small-repair benefit is one per household per 12-month membership period, not one per system.

Standard air filters are replaced during the two included maintenance visits. Prime confirms the sizes and fit for your systems. Specialty or upgraded filter products and extra filter visits are not included in this offer and require a separate written quote.

One eligible small repair with a total price of $300 or less per household per 12-month membership period. Prime confirms eligibility before work. Prime Preferred + members pay $0 in service-call fees on every visit to their enrolled home. The $69 service-call fee is always waived, whether or not a repair is completed. Repair work beyond the included benefits is quoted separately. This benefit is shared by the household, not repeated for each system. It has no cash value or rollover and is not a credit toward a larger repair.

A capacitor or contactor repair may qualify when its full, undiscounted retail total is $300 or less. Prime confirms the diagnosis, price and eligibility before work. One eligible small repair with a total price of $300 or less per household per 12-month membership period. Prime confirms eligibility before work. Prime Preferred + members pay $0 in service-call fees on every visit to their enrolled home. The $69 service-call fee is always waived, whether or not a repair is completed. Repair work beyond the included benefits is quoted separately. This benefit is shared by the household, not repeated for each system. It has no cash value or rollover and is not a credit toward a larger repair.

Prime Preferred + members pay $0 in service-call fees on every visit to their enrolled home. The $69 service-call fee is always waived, whether or not a repair is completed. Repair work beyond the included benefits is quoted separately.

Equipment installation and financing are excluded. Member savings do not stack with another discount or a promotional bundle that includes complimentary items, except for the UVONLINE200 website bonus. For an eligible Prime X or Prime UV 1 installation, this additional $200 may be added to an eligible UV offer or the applicable Prime Preferred 10% or Preferred + 12% member benefit. The UV offer and member benefit do not combine with each other, and the two member rates do not add together. Prime confirms the exact product, installation scope and final total in your written quote.

Monthly payments only. Review the full agreement, renewal and cancellation terms before enrollment. A website request does not enroll you, take payment or change an existing agreement.

Prime does not service homes with active third-party home-warranty coverage, even for self-pay work. A manufacturer’s equipment warranty or Prime’s own repair warranty is different. If third-party coverage has ended, ask the office to confirm your home’s current eligibility before requesting service.

A website membership request does not enroll you or approve a repair. Review the agreement, membership period, diagnosis and full repair price with the office. Preferred + includes one eligible small repair whose full, undiscounted retail total is $300 or less per household per 12-month membership period. It is not a $300 credit toward a larger repair.

Your existing signed agreement remains in place, including an existing $24 rate and any agreed filter benefits. There is no automatic upgrade or price change. Contact Prime to review an optional change before accepting a new agreement.