Seasonal Care
Ask about cooling and heating maintenance, the included visits and a schedule for your covered equipment.
Prime PreferredComfort Comes
AC & Heating Membership
Comfort Comes
With More.
Seasonal AC and heating care, with a familiar team to call.
Review pricing, covered systems and full terms before you enroll.
Family Owned. Community Focused.Home Comfort.
A Familiar Team.
A Familiar Team.
Cooling CareHeating CareYour HomeComfort Control
CARE THAT FITS YOUR HOME
A Plan. A Team. A Clear Next Step.
Tell us about your home. We’ll walk you through the membership so you can decide with confidence.
Member Benefits
Review current member savings and scheduling benefits, including eligibility and availability.
Your Local Team
A familiar Lewisville-based team to contact for service, questions and your next maintenance visit.
BEFORE YOU JOIN
Know Your Membership.
We confirm the price, covered systems, maintenance visits, member benefits, renewal and cancellation terms with you. Repairs and equipment replacement are quoted separately.
For single-family homes you own and live in within Prime’s DFW service area. Sending a request does not enroll you or take payment.
YOUR QUESTIONS, ANSWERED
About Prime Preferred
Prime Preferred is Prime’s AC and heating membership. Talk with our local team about seasonal maintenance, current member benefits and the right coverage for your home.
Our office confirms current pricing, covered equipment and the full membership terms before you enroll. Tell us how many systems serve your home so we can explain the options.
Repairs and equipment replacement are quoted separately. Ask how current member benefits apply before approving any work.
A standalone tune-up is one maintenance visit for a working system. Prime Preferred is ongoing membership. Compare the included visits, covered systems, benefits and total cost with our team. The $69 standalone tune-up follows its posted offer terms.
See The Standalone Tune-Up OfferCall Prime for a diagnostic visit if your AC or heat is not working. A membership inquiry does not confirm an appointment or make an existing repair free.
Your existing agreement remains in place. Contact our office to review your current benefits, renewal or any proposed plan change.
Member SupportRequest membership details or call (972) 400-3602. Share your address and system count. Prime explains pricing, coverage, included visits, member benefits, renewal and cancellation before enrollment. This form does not charge you or start a subscription. Available for single-family homes you own and live in within our DFW service area.
Request Membership DetailsAlready A Member?
Your existing agreement remains in place. For help with your benefits or maintenance, contact our team or open your customer portal. First-time portal access needs an office invitation.
THE DIFFERENCE IS ONGOING CARE
Real Care. Right Down To The Details.
See the work behind regular maintenance—and the people helping you stay ahead.
A SMALL DETAIL. A BIG PART OF AIRFLOW.
Give Your System Room To Breathe.
A clogged filter can restrict airflow. We check its condition and help you understand the right fit, filter type and replacement schedule for your equipment and home.
Filter needs and replacements are confirmed for your system and visit.
LET PRIME TAKE THE NEXT STEP
Explore Prime Preferred
For Your Home.
Tell us what you need in three short steps. Our office will confirm the time and pricing with you.
Photos and videos are optional. Share thermostat messages or equipment photos if they help explain your request.
Need same-day or emergency service? Call now.
(972) 400-3602Requests are reviewed during office hours. Submitting this form does not confirm an appointment or enroll you in a plan.
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READY WHEN YOU ARE
Let’s Get You Comfortable
Call to check the earliest opening, or send a service request.