The Prime seasonal guide · DFW
From the first cool morning to the next cold front, make a plan for your heat, your air and the rooms you live in.
Your home. Your next step.
Choose the concern on your mind. We’ll point you toward a useful place to start.
Heat working normally? Plan a seasonal maintenance visit before you need it every day.
Tell us whether you have a furnace or heat pump and how many systems serve your home. Ask which checks are included, then keep the service report with your home records.
Explore AC & heating tune-upsRead the heating-season checklistMake the season feel simple
Locate your system details and last service report. Plan maintenance for equipment that is working normally.
Build a maintenance planNotice which rooms feel different and how the system behaves. Share recurring problems when you arrange service.
Open the heating checklistKeep service records, follow your filter instructions and revisit comfort concerns that have not been resolved.
Review filter fit and careIf a carbon-monoxide alarm sounds or you suspect a gas leak, leave the home and call emergency services from a safe location. A routine service request is not an emergency response.
Choose the right visit
One working system. One seasonal visit. Available any day., subject to availability.
Request service onlineTune-up: $59 per system on a working system (furnace or AC), available any day. Each additional system is also $59; there is no separate multi-system price.
For one system. The diagnostic fee is waived when Prime completes the repair for the diagnosed issue.
Request service onlineOne system per service call at an owner-occupied single-family home in Prime’s service area. Repairs, parts and refrigerant are priced separately. The $49 diagnostic fee is waived when Prime completes the repair for the diagnosed issue. Mention PRIME49 when scheduling. Cannot be combined with other service discounts. Call for appointment availability.
Repairs and additional work are quoted separately. Service is for eligible owner-occupied single-family homes in Prime’s service area. Request service online
Good questions. Useful answers.
Compare furnace, heat-pump, complete-system and dual-fuel planning ranges. See what belongs in the written quote.
Explore the cost guidePLAN YOUR NEXT UPGRADEMove the efficiency slider and use your own cooling budget. These are cooling estimates, not winter heating-bill predictions.
Open the calculatorTHE HOMEOWNER HANDBOOKExplore heating care, filters, heat pumps, indoor air and the installation details that matter for your home.
Read the homeowner guides
AMANA S-SERIESThinking beyond this season?
Compare a heat pump with an air handler, or a dual-fuel match with a coil and gas furnace. A home assessment helps determine the equipment and controls that fit.
Double-fan cabinet shown. The photo is representative; Prime confirms current availability and the exact matched system.
Before you request service
No. Tell Prime that the heater is not working so the team can arrange a diagnostic visit. A seasonal tune-up is for a working system; repair work is quoted separately.
It may help when inadequate insulation is part of the problem. Air leaks, ductwork, airflow and equipment can also affect room temperatures. Have the conditions reviewed before choosing the work.
No. Prime’s cooling savings calculator compares estimated cooling costs using the inputs you select. It does not estimate furnace fuel use, heat-pump winter performance or a guaranteed household bill reduction.
Start with your existing equipment, fuel supply, comfort needs and a home-specific assessment. Dual fuel combines a heat pump with a compatible coil and gas furnace. Compare the full installed scope, equipment match, controls and written price.
A request lets Prime review your needs and contact you about the next step. Your appointment is confirmed only by the scheduling team or office. Call our team to check current availability.
Tell Prime which system and rooms are affected, what the thermostat shows, when the problem returns and what has changed since the earlier visit. Include the previous visit or invoice reference if you have it. A recurring loss of heat or shutdown is a fault to describe when requesting a diagnostic, rather than routine maintenance for a working system. The office confirms the appropriate next step and availability.
Guidance reviewed September 19, 2026 by Prime AC & Heat. Helpful references:
ENERGY STAR: sealing and insulationEPA: indoor air qualityCPSC: carbon-monoxide safetyYour Prime team. DFW homes.
Tell us your city, what your home needs and how to reach you. Our team will confirm the appropriate service and appointment details.
Preparing your request form…
In our customers’ words
Review snapshot · November 1, 2026
Anthony does an amazing job taking care of my HVAC equipment! He’s thorough, knowledge, and takes the time to explain what he finds in a way that’s easy to understand. I appreciate his attention to detail and the care he puts into his work. He answers my questions and helps me understand how to keep my system running well.…
Carter is very knowledgeable and friendly. I recommend him highley.
The service team is great: professional, honest (not pushing things we don't need but telling us what is happening with our systems), polite, and absolutely friendly. Bonus: they don't talk down to us because we're women (this is huge in the service/ maintenance world!) Shout out to J. Carter and Anthony for taking care of us! Update: We are still using these guys & they are wonderful.…
Let Prime take the next step
Tell us what you need in three short steps. Our office will confirm the time and pricing with you.
Before You Start: Prime services single-family homes you own and live in. We do not accept active third-party home-warranty coverage, rental or commercial properties. Prime repair warranties and manufacturer warranties are separate.
Need same-day or emergency service? Call now.
Call (972) 400-3602Phone hours: 7 AM–10 PM daily. Call to confirm the earliest opening. Submitting this form does not reserve an appointment or enroll you in a plan.
