Serving Homeowners Across DFWFamily-Owned Since 2014 License #TACLA58877E
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PRIME AC & HEAT • DFW HOMEOWNERS

Tell Us What Your Home Needs.

Call (972) 400-3602 or request service online for an eligible DFW home. Prime’s Lewisville office confirms service, pricing and appointment availability.

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SEASONAL TUNE-UP$59

Per working system · Weekday appointments.

YOUR PRIME OFFER · PRIME59

Give your system a fresh start.

Put home care on your calendar. Schedule one AC or heating tune-up for a working system during a weekday appointment.

$59 per working system, per seasonal visit, at an owner-occupied single-family home in Prime’s service area. Weekday appointments, subject to availability. A system that is not operating needs a diagnostic service call instead. Repairs, parts, refrigerant and extensive cleaning are extra and require a separate quote. Mention PRIME59 when scheduling. Cannot be combined with other discounts or used to purchase a Prime Preferred membership.

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Talk With Our Team

Call to check the earliest available visit. Share your city and tell us whether your AC or heat is working.

Call (972) 400-3602Email service@primeacandheat.com

REQUEST SERVICE

Request Service

Choose your service and send your details. Our office will confirm pricing and the appointment with you.

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Based In Lewisville

150 Valley Ridge Blvd, Suite 102
Lewisville, TX 75057

Serving the DFW Metroplex.

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Who We Serve

Prime services single-family homes that you own and live in within our service area. We do not service homes with active third-party home-warranty coverage, even for self-pay work, or work with renters, landlords, property managers or commercial properties. Contact the office about an existing Prime repair or installation.

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Before You Contact Prime

Provide the full service address, a callback number, whether you own and live in the home, and whether your AC or heat is working. Describe the symptom and when it started. For an offer or membership visit, mention its code or plan so the office can confirm eligibility, price and the next available appointment.

Prime does not service homes with active third-party home-warranty coverage, even for self-pay work. Prime services eligible owner-occupied single-family homes and does not work with renters, landlords, property managers or commercial properties. Manufacturer equipment coverage and Prime’s own repair warranty are different; contact the office about an existing Prime repair or installation.

Contact the office with your service address and the visit or invoice reference if you have it. Explain what changed and when. The team can review the records and applicable written coverage; a new request does not automatically create a warranty approval or confirmed appointment.

ONE PRIME TEAM. ACROSS DFW.

Comfort starts
close to home.

Over 7,000 customers served across DFW.

Dots represent service communities, not individual customer addresses.

YOUR HOME COMFORT TEAM ACROSS DFW

AC & Heating Service For DFW Homeowners

Tell Prime where your home is and what it needs. Our team confirms service coverage and appointment availability using your full address.

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LET PRIME TAKE THE NEXT STEP

Tell us what your
home needs.

Tell us what you need in three short steps. Our office will confirm the time and pricing with you.

Before You Start: Prime services single-family homes you own and live in. We do not accept active third-party home-warranty coverage, rental or commercial properties. Prime repair warranties and manufacturer warranties are separate.

Photos and videos are optional. Share thermostat messages or equipment photos if they help explain your request.

Need same-day or emergency service? Call now.

(972) 400-3602

Our team answers calls 7 AM–10 PM daily; after-hours calls go to our AI answering service. Call to confirm the earliest opening. Submitting this form does not reserve an appointment or enroll you in a plan.

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  1. 1Your home
  2. 2Contact
  3. 3Review & send
Your service request

What does your home need?

Is this a single-family house you own and live in?

You must be hiring Prime directly for this online request.

Our office will follow up with you. For the earliest available visit, call (972) 400-3602.

READY WHEN YOU ARE

Let’s Get You Comfortable

Call to check the earliest opening, or send a service request.

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