Serving Homeowners Across DFWFamily-Owned Since 2014 License #TACLA58877E
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YOUR HOME COMFORT TEAM IN DFW

What Does Your Home Need Today?

Choose AC repair, heating, replacement, maintenance, duct cleaning or indoor air quality help from Prime’s family-owned team serving DFW homeowners.

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Call 7 AM–10 PM Daily To Confirm The Earliest Opening. After-Hours Calls Go To Our AI Answering Service. Same-Day Visits Depend On Availability.

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Family-owned since 2014 · Texas license #TACLA58877E

Illustrative bright living room with a smiling couple and a discreet HVAC return grille

Indoor Air Quality · A Care Plan For Your Home And HVAC System

Meet the Prime team
SEASONAL TUNE-UP$59

Per working system · Weekday appointments.

YOUR PRIME OFFER · PRIME59

Give your system a fresh start.

Put home care on your calendar. Schedule one AC or heating tune-up for a working system during a weekday appointment.

$59 per working system, per seasonal visit, at an owner-occupied single-family home in Prime’s service area. Weekday appointments, subject to availability. A system that is not operating needs a diagnostic service call instead. Repairs, parts, refrigerant and extensive cleaning are extra and require a separate quote. Mention PRIME59 when scheduling. Cannot be combined with other discounts or used to purchase a Prime Preferred membership.

Request the $59 tune-upOr call to request this offerBBB A+ Accredited
Texas license #TACLA58877EView all current offers

Choose The Visit For The Problem You Have.

The AC Or Heat Has Stopped Working.

Request a diagnostic. Describe what the thermostat shows, whether the equipment starts and which rooms are affected. The technician can identify the cause before you approve a repair.

Request AC Repair

Request Heating Repair

The Equipment Works And You Want Routine Care.

Compare a standalone tune-up with ongoing membership. Share the number of systems in the home and any changes in normal operation so the office can confirm the right visit and scope.

Plan A Tune-Up

Compare Prime Preferred Plans

You Want A New System Or A Home Improvement.

Request a project consultation. Explain the comfort concern and what you have today, then compare the equipment, supporting work and complete written price. For dust, odor or moisture concerns, discuss the cause before selecting an air-treatment product.

Plan An AC Installation

Plan A Heating Installation

Compare Indoor-Air Services

AC Repair

AC not cooling? Find out what is wrong and review your repair options.

Explore AC Repair

AC Installation

Find the right cooling system for your home, your comfort, and your budget.

Explore AC Installation

Heating Repair

Heat not working? Ask about heating service for your home.

Explore Heating Repair

Heating Installation

Compare heating systems and installation options for your home.

Explore Heating Installation

AC & Heating Tune-Ups

Keep your working AC and heating systems on a regular maintenance schedule.

Explore AC & Heating Tune-Ups

Duct Cleaning

Tell us about your ductwork and request cleaning details and pricing for your home.

See Duct Cleaning Details

UV Lights & Air Treatment

Compare Prime X and Prime UV 1, installation fit and ongoing care for your HVAC system.

Explore UV Lights & Air Treatment

Prime Preferred

Your maintenance, handled. Explore AC and heating membership with seasonal care and a local team to call.

See Membership Benefits

INDOOR AIR QUALITY

Indoor Air Quality Services

Talk with Prime AC & Heat about indoor air quality options for your home.

Request An Air Quality Consultation

PRIME AC & HEAT · 32-SECOND VIDEO

Prime X Air Treatment

A Prime AC & Heat air-treatment overview. Click the video to hear the narration. Prime confirms the exact model, fit and installation scope in writing.

Representative equipment. Prime confirms the exact equipment and installation scope in your proposal. Play, pause or adjust the volume whenever you choose.

Read the Video Transcript
  1. An odor that keeps coming back? Let's look beyond the filter. Prime X Air Treatment combines ultraviolet light and activated carbon inside your heating and cooling system to help address odors. Prime AC & Heat checks the fit, explains the installation, and shows you how to maintain it. Request your eligible installation through our website for an additional two hundred dollars off with code UVONLINE200. Let's talk about a fresher feeling home
  2. Prime X Air Treatment is Prime’s presentation name for Fresh-Aire UV APCO-X ULTRA. Representative equipment and explanatory illustrations; confirm the exact model in your written proposal. Call Prime AC & Heat at (972) 400-3602.
Request My Air Treatment Consultation Open Video Directly

PRIME AC & HEAT · 33-SECOND VIDEO

Prime UV 1 Air Treatment

A Prime AC & Heat air-treatment overview. Click the video to hear the narration. Prime confirms the exact model, fit and installation scope in writing.

Representative equipment. Prime confirms the exact equipment and installation scope in your proposal. Play, pause or adjust the volume whenever you choose.

Read the Video Transcript
  1. Your comfort starts with the system moving air through your home. Prime UV 1 Air Treatment uses ultraviolet light to help control biological buildup on exposed surfaces, with a separate adjustable option for odor control. Prime AC & Heat checks manufacturer requirements and system suitability before installation. Request your eligible installation through our website for an additional two hundred dollars off with code UVONLINE200. Call Prime AC & Heat. We'll explain your options
  2. Prime UV 1 Air Treatment is Prime’s presentation name for PremierOne MUV7-50DR. Its adjustable UVV oxidation option produces ozone; Prime checks manufacturer restrictions and system suitability. Representative equipment and explanatory illustrations; confirm the exact model in your written proposal. Call Prime AC & Heat at (972) 400-3602.
Request My Air Treatment Consultation Open Video Directly

DUCT CLEANING FOR DFW HOMES

Explore Duct Cleaning
For Your Home.

Noticing dust around your vents or wondering what’s inside your ductwork? Talk with Prime about duct cleaning for the home you live in.

Explore Duct Cleaning

Call (972) 400-3602 to discuss your home and request pricing.

Technician using Rotobrush equipment to clean a ceiling air register.
Brush-and-vacuum equipment used for air-duct cleaning.

What To Discuss
Before A Visit

  1. 01

    Tell Us What You’ve Noticed

    Share your concerns, your city, and how many systems serve your home.

  2. 02

    Review The Cleaning Scope

    Ask what’s included, how your ductwork is assessed, and what preparation is needed.

  3. 03

    Confirm Pricing And Availability

    Confirm the scope, price, and available appointment times with our team.

Explore Indoor Air Quality

Duct cleaning is a separate service. Ask the office about any available Prime Preferred member pricing.

ONE PRIME TEAM. ACROSS DFW.

Comfort starts
close to home.

Over 7,000 customers served across DFW.

Dots represent service communities, not individual customer addresses.

THE EXPERIENCE MATTERS

A team you can get to know.
Reviews you can read.

Explore customer experiences
Read Customer Reviews On GoogleVisit Prime’s Google review profile

1,320 reviews collected across Google, Yelp, Facebook and HomeAdvisor

Combined LocalImpact snapshot · September 17, 2026 · Not a Google-only count.

System installation
“Very reliable, respectful, detailed oriented crew”
J RSeptember 15, 2026Google review excerpt · via LocalImpact
Service experience
“He was extremely knowledgeable and personable.”
Matt L.September 15, 2026Google review excerpt · via LocalImpact
System installation
“Outstanding communication, professionalism, and customer service.”
Julia T.September 11, 2026Google review excerpt · via LocalImpact
Coby, Service and Installation Manager at Prime
YOUR SERVICE & INSTALLATION MANAGER

Coby

Helps our service and installation teams coordinate the details of your home’s comfort.

Alfredo Luna holding a tablet for quality control
YOUR QUALITY CONTROL TECHNICIAN

Alfredo Luna

Checks completed work, equipment operation, and the details after installation.

Texas licensed#TACLA58877EBBB A+ AccreditedView our BBB profile
Let’s take care of your home

YOUR HOME COMFORT TEAM ACROSS DFW

AC & Heating Service For DFW Homeowners

Tell Prime where your home is and what it needs. Our team confirms service coverage and appointment availability using your full address.

Request Service With PrimeExplore All Service Communities

HELPFUL BEFORE YOU REQUEST SERVICE

A Clearer Next Step For Your Home.

DFW · Indoor Air & Comfort

Why Your DFW Home Feels Humid After Fall Rain—even With the AC On

Why a DFW home can feel sticky after warm fall rain even while the AC runs, what homeowners should observe, and when to request an HVAC diagnostic.

Read the guide

THE PRIME HOMEOWNER HANDBOOK

Useful before your next decision.

Air quality

Filter sizes, fit and MERV: a homeowner’s guide

Understand printed versus measured dimensions and choose a filter your equipment can accommodate.

Read the guide Air quality

Duct cleaning: what to ask before you book

Separate cleaning, repairs and moisture concerns, then compare a clear scope for your home’s ductwork.

Read the guide Comfort

Why one room feels different: an airflow planning guide

Prepare useful observations about hot bedrooms, weak airflow and uneven comfort before your HVAC evaluation.

Read the guide

LET PRIME TAKE THE NEXT STEP

Tell us what your
home needs.

Tell us what you need in three short steps. Our office will confirm the time and pricing with you.

Before You Start: Prime services single-family homes you own and live in. We do not accept active third-party home-warranty coverage, rental or commercial properties. Prime repair warranties and manufacturer warranties are separate.

Photos and videos are optional. Share thermostat messages or equipment photos if they help explain your request.

Need same-day or emergency service? Call now.

(972) 400-3602

Our team answers calls 7 AM–10 PM daily; after-hours calls go to our AI answering service. Call to confirm the earliest opening. Submitting this form does not reserve an appointment or enroll you in a plan.

Texas licensed#TACLA58877EBBB A+ AccreditedView our BBB profile
Read Customer Reviews On GoogleVisit Prime’s Google review profile
  1. 1Your home
  2. 2Contact
  3. 3Review & send
Your service request

What does your home need?

Is this a single-family house you own and live in?

You must be hiring Prime directly for this online request.

Our office will follow up with you. For the earliest available visit, call (972) 400-3602.

READY WHEN YOU ARE

Let’s Get You Comfortable

Call to check the earliest opening, or send a service request.

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