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YOUR HOME COMFORT TEAM IN DFW

Understand The Rating Before You Choose The System.

Learn what cooling efficiency ratings can tell you, why SEER and SEER2 differ, and what to compare before replacing your home’s HVAC system.

Call 7 AM–10 PM Daily To Confirm The Earliest Opening. After-Hours Calls Go To Our AI Answering Service. Same-Day Visits Depend On Availability.

Family-owned since 2014 · Texas license #TACLA58877E

Amana single-fan side-discharge cabinet shown as representative equipment for matched-system efficiency comparisons

Amana manufacturer equipment photograph · Compare the exact matched-system rating

Meet the Prime team

PRIME AC & HEAT / DFW METROPLEX

Efficiency Is A Useful Comparison, Not A Bill Guarantee.

Seasonal cooling efficiency compares cooling output with electricity use under a defined test. A higher rating means greater tested efficiency when comparing the same rating method.

Compare The Same Kind Of Rating.

SEER and SEER2 use different testing procedures. Do not treat the numbers as interchangeable. Ask for the rating of the exact matched indoor and outdoor equipment in your quote.

Read The Manufacturer’s Efficiency Guide

Keep The Rating With The Equipment Record.

Ask for the proposed outdoor unit and indoor coil or air-handler model numbers, the applicable SEER2 rating and the AHRI Certified Reference Number for the matched system. Keep that certificate with your written quote so you can compare complete equipment combinations.

  • Outdoor unit model and proposed capacity.
  • Indoor coil or air-handler model, including equipment you will retain.
  • Matched-system rating and AHRI Certified Reference Number.
Check AHRI’s Matched-System Guidance

Your Home Affects The Result.

Ductwork, airflow, installation, weather, thermostat settings and electricity rates all affect real operating cost. A rating alone cannot tell you what your next bill will be.

Try An Estimate With Your Own Numbers.

Our calculator compares equivalent rating inputs and your estimated annual cooling cost. Explore the potential difference, then discuss the proposed system with Prime.

Open The Cooling Savings Calculator

FROM FIRST CALL TO NEXT STEP

How To Request Service

Need help soon? Call to check the earliest opening. Our team answers calls 7 AM–10 PM daily; our AI answering service handles calls after hours. Same-day visits depend on availability and are confirmed by Prime.

  1. Tell Us What’s Happening

    Share your city, the problem and whether the system is working.

  2. Confirm Your Visit

    Send a request or call. Our team confirms the service, pricing and appointment details with you.

  3. Review Your Options

    Ask about the diagnosis, recommended work and price before deciding.

Your Questions, Answered

SEER and SEER2 use different test procedures. Compare proposals using the same rating method and the exact equipment combination. A number from the older method should not be treated as the same SEER2 value.

Read The SEER2 Requirements Guide

It identifies a certified indoor and outdoor equipment combination and its performance ratings. Ask for the reference number for the configuration in your quote, including any indoor equipment you plan to keep. The certificate does not verify the workmanship at your home.

Review AHRI Matched-System Guidance

No. The rating is a tested efficiency comparison. Your home, ductwork, installation, weather, thermostat settings and electricity rate affect actual energy use and cost. Compare the full installation as well as the equipment rating.

Compare the proposed indoor and outdoor model numbers, the matched-system SEER2 rating and the AHRI Certified Reference Number. Also compare the installation scope and full written price. If a heat pump is proposed, review its separate HSPF2 heating rating and backup-heat arrangement.

Compare A Complete Installation

THE EXPERIENCE MATTERS

A team you can get to know.
Reviews you can read.

Explore customer experiences
Read Customer Reviews On GoogleVisit Prime’s Google review profile

1,320 reviews collected across Google, Yelp, Facebook and HomeAdvisor

Combined LocalImpact snapshot · September 17, 2026 · Not a Google-only count.

System installation
“Very reliable, respectful, detailed oriented crew”
J RSeptember 15, 2026Google review excerpt · via LocalImpact
Service experience
“He was extremely knowledgeable and personable.”
Matt L.September 15, 2026Google review excerpt · via LocalImpact
System installation
“Outstanding communication, professionalism, and customer service.”
Julia T.September 11, 2026Google review excerpt · via LocalImpact
Coby, Service and Installation Manager at Prime
YOUR SERVICE & INSTALLATION MANAGER

Coby

Helps our service and installation teams coordinate the details of your home’s comfort.

Alfredo Luna holding a tablet for quality control
YOUR QUALITY CONTROL TECHNICIAN

Alfredo Luna

Checks completed work, equipment operation, and the details after installation.

YOUR HOME COMFORT TEAM ACROSS DFW

AC & Heating Service For DFW Homeowners

Tell Prime where your home is and what it needs. Our team confirms service coverage and appointment availability using your full address.

LET PRIME TAKE THE NEXT STEP

Tell us what your
home needs.

Tell us what you need in three short steps. Our office will confirm the time and pricing with you.

Before You Start: Prime services single-family homes you own and live in. We do not accept active third-party home-warranty coverage, rental or commercial properties. Prime repair warranties and manufacturer warranties are separate.

Photos and videos are optional. Share thermostat messages or equipment photos if they help explain your request.

Need same-day or emergency service? Call now.

(972) 400-3602

Our team answers calls 7 AM–10 PM daily; after-hours calls go to our AI answering service. Call to confirm the earliest opening. Submitting this form does not reserve an appointment or enroll you in a plan.

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  1. 1Your home
  2. 2Contact
  3. 3Review & send
Your service request

What does your home need?

Is this a single-family house you own and live in?

You must be hiring Prime directly for this online request.

Our office will follow up with you. For the earliest available visit, call (972) 400-3602.

READY WHEN YOU ARE

Let’s Get You Comfortable

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