Call or request service anytimeFamily-owned since 2014 License #TACLA58877E
Call(972) 400-3602Request service online
Prime PreferredExplore AC & heating membership

Prime AC & Heat • DFW homeowners

Your home. Your service. One next step.

Find Prime online service requests, Prime Preferred member help, text-back options and customer portal guidance. Contact our Lewisville team for your DFW home.

Seasonal tune-up$59

Per working system · Available any day.

Your Prime offer · PRIME59

Give your system a fresh start.

$59 per working furnace or AC system, available any day. Apply code PRIME59.

Tune-up: $59 per system on a working system (furnace or AC), available any day. Apply code PRIME59. Older PRIME69 codes are honored at $59. Each additional system is also $59 with PRIME59; there is no separate multi-system price.

Request service onlineCall (972) 400-3602BBB A+ accredited
Texas license #TACLA58877EView all current offers

Request a visit

Request service online

Choose a service in Housecall Pro and review its eligibility details before submitting. Our office will confirm your appointment time.

Request service online

Provider pricing may differ from website offers. For an offer or member visit, contact the office to confirm eligibility and scheduling.

Prime Preferred member support

Keep your home’s care moving.

Need your maintenance visit, a plan question answered, or help with a previous appointment? Share the service address and visit or invoice reference if you have one. The office can review your membership, records and applicable written coverage before confirming the next step.

Call (972) 400-3602Review your plan’s benefits

Customer portal

Your service records, securely.

Already have portal access? Enter the email associated with your customer record on Prime’s secure Housecall Pro portal to request a sign-in link and view the records available in your account. If your email has changed or a record is missing, contact the office rather than sending your private sign-in link.

Log in to customer portal

First time signing in? Contact our office for your initial invitation. Keep your personal sign-in link private.

Ask our office about portal access

Housecall Pro’s customer portal guide

Prefer a text back?

Choose how we reach you.

Select “Text message” in the service request below. Share the basics once and our office will follow up during office hours.

Request service online

For immediate scheduling questions, call our team. A submitted request does not reserve an appointment.

Texas licensed#TACLA58877EBBB A+ accreditedView our BBB profile

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In our customers’ words

What our customers say

5.0 ★ from 1,201 Google reviews

Review snapshot · November 1, 2026

Anthony does an amazing job taking care of my HVAC equipment! He’s thorough, knowledge, and takes the time to explain what he finds in a way that’s easy to understand. I appreciate his attention to detail and the care he puts into his work. He answerRead more from Pam L.Read less from Pam L.
Anthony does an amazing job taking care of my HVAC equipment! He’s thorough, knowledge, and takes the time to explain what he finds in a way that’s easy to understand. I appreciate his attention to detail and the care he puts into his work. He answers my questions and helps me understand how to keep my system running well.…
Pam L.
Google review
Carter is very knowledgeable and friendly. I recommend him highley.
cj N.
Google review
The service team is great: professional, honest (not pushing things we don't need but telling us what is happening with our systems), polite, and absolutely friendly. Bonus: they don't talk down to us because we're women (this is huge in the serviceRead more from Ashley N.Read less from Ashley N.
The service team is great: professional, honest (not pushing things we don't need but telling us what is happening with our systems), polite, and absolutely friendly. Bonus: they don't talk down to us because we're women (this is huge in the service/ maintenance world!) Shout out to J. Carter and Anthony for taking care of us! Update: We are still using these guys & they are wonderful.…
Ashley N.
Google review
Call (972) 400-3602Request online