Serving Grand Prairie, TX HomeownersFamily-Owned Since 2014 License #TACLA58877E
Prime PreferredExplore AC & Heating Membership

YOUR HOME COMFORT TEAM IN GRAND PRAIRIE

AC repair & heating service in Grand Prairie, TX

AC repair, heating, tune-ups and duct cleaning for homeowners in Grand Prairie, TX. Prime AC & Heat: family-owned since 2014. Call (972) 400-3602.

Family-owned since 2014 · Texas license #TACLA58877E

Prime AC & Heat installation truck with red, white, and blue branding.

Prime AC & Heat · Your home comfort team

Meet the Prime team
SEASONAL TUNE-UP$59

Per working system · Weekday appointments.

YOUR PRIME OFFER · PRIME59

Give your system a fresh start.

Put home care on your calendar. Schedule one AC or heating tune-up for a working system during a weekday appointment.

$59 per working system, per seasonal visit, at an owner-occupied single-family home in Prime’s service area. Weekday appointments, subject to availability. A system that is not operating needs a diagnostic service call instead. Repairs, parts, refrigerant and extensive cleaning are extra and require a separate quote. Mention PRIME59 when scheduling. Cannot be combined with other discounts or used to purchase a Prime Preferred membership.

A LITTLE EXTRA FOR BOOKING ONLINE

Book in Grand Prairie.
Save online.

Choose the offer for your project and send your request right here. Our office will confirm your visit.

ONLINE REPAIR BOOKING

$50OFF YOUR REPAIR

Request service through your city page and receive $50 off the AC or heating repair Prime completes for your home.

Choose the offer that fits your project. Prime confirms the included work and savings in writing. Separate promotions do not stack unless expressly included in the displayed offer.

Request my repair + $50 offer
Offer details & eligibility

For AC or heating repairs at a single-family home you own and live in within Prime’s DFW service area. Submit your request through a Prime city page before the work begins. Receive $50 off the completed repair, up to the repair price. This is a repair discount, not a discount on a diagnostic-only visit, maintenance or a tune-up. The office confirms the service, written repair price, offer eligibility and appointment. No payment is taken and no appointment is reserved by this request. Offers are available to new and existing Prime customers, subject to the displayed equipment, service area, project scope and offer dates. Tell us the selected offer code when requesting your written quote. One Prime-funded promotional discount, credit or complimentary item per household and project; offers cannot be combined with other Prime coupons, credits or financing discounts except components expressly included in the displayed combined offer. Prime confirms the selected offer, included work and any savings in writing before approval. Prime Preferred members receive 10% savings on eligible duct cleaning, indoor air quality, original APCO-X, Prime1 UV and other non-equipment work. Prime Preferred + members receive 12% savings in the same eligible scope. Equipment installation and financing are excluded. The UVONLINE200 website bonus is an approved exception: an additional $200 may be added to the applicable UV promotion or member benefit for eligible Prime X or Prime UV 1 installation, with the written scope and total confirmed by Prime. Other member savings do not stack with another discount or a promotional bundle that includes complimentary items; Prime applies the better applicable single benefit and confirms it in the written quote. A request does not reserve a visit or approve a discount. Previously confirmed written offers and signed agreements remain subject to their existing terms. Any manufacturer or utility rebate has separate eligibility and is not guaranteed by Prime. Effective for new requests on or after October 1, 2026.

ONLINE SYSTEM-UPGRADE BOOKING

$600TOTAL OFF A COMPLETE SYSTEM

Request your free estimate through your city page. Save $600 total on a qualifying complete-system replacement: the existing $500 upgrade offer plus a $100 online request bonus.

Choose the offer that fits your project. Prime confirms the included work and savings in writing. Separate promotions do not stack unless expressly included in the displayed offer.

Request my estimate + $600 total offer
Offer details & eligibility

For a new complete HVAC system at a single-family home you own and live in within Prime’s DFW service area. Request your free estimate through a Prime city page before purchasing, then purchase the system from Prime. The total discount is $600: it includes the existing UPGRADE500 discount plus a $100 city-page online request bonus. It is not an additional $600 on top of $500. Prime applies the single $600 total discount to the written complete-system quote. Component-only replacements do not qualify. Other promotions, including quote-match and seasonal offers, are separate and do not automatically stack. The team confirms equipment, project scope, eligibility and appointment availability. Submitting a request does not complete a purchase or reserve an installation appointment. Offers are available to new and existing Prime customers, subject to the displayed equipment, service area, project scope and offer dates. Tell us the selected offer code when requesting your written quote. One Prime-funded promotional discount, credit or complimentary item per household and project; offers cannot be combined with other Prime coupons, credits or financing discounts except components expressly included in the displayed combined offer. Prime confirms the selected offer, included work and any savings in writing before approval. Prime Preferred members receive 10% savings on eligible duct cleaning, indoor air quality, original APCO-X, Prime1 UV and other non-equipment work. Prime Preferred + members receive 12% savings in the same eligible scope. Equipment installation and financing are excluded. The UVONLINE200 website bonus is an approved exception: an additional $200 may be added to the applicable UV promotion or member benefit for eligible Prime X or Prime UV 1 installation, with the written scope and total confirmed by Prime. Other member savings do not stack with another discount or a promotional bundle that includes complimentary items; Prime applies the better applicable single benefit and confirms it in the written quote. A request does not reserve a visit or approve a discount. Previously confirmed written offers and signed agreements remain subject to their existing terms. Any manufacturer or utility rebate has separate eligibility and is not guaranteed by Prime. Effective for new requests on or after October 1, 2026.

Service area
Grand Prairie
Scheduling
Check the earliest opening
Getting started
Check service eligibility

PRIME AC & HEAT / GRAND PRAIRIE

AC, heating and home comfort in Grand Prairie.

Need AC or heating service in Grand Prairie? Prime AC & Heat is family-owned, founded in 2014 and based in Lewisville. We help homeowners across the DFW Metroplex keep their homes comfortable.

Choose a service in Grand Prairie

What does your home need?

AC running without enough cooling?

Tell us when the problem started, whether it affects every room, and what your thermostat shows. Start with a diagnostic visit so you can review the repair before deciding.

Arrange an AC diagnostic

Duct Cleaning or UV Air Treatment?

Dust on a vent alone does not mean the ducts need cleaning. Tell Prime about visible buildup, particles coming from vents or a persistent odor. Duct cleaning removes debris; UV treatment helps control biological growth where the light reaches and does not remove dust. Compare the work included and equipment before choosing.

Explore Duct Cleaning

Compare Prime UV Air Treatment

PRIME PREFERRED MEMBERSHIP

Your Maintenance, Handled.

Compare Prime Preferred at $25/month with Preferred + at $49/month for all residential systems at one enrolled home. Preferred + includes two maintenance visits with standard filters, one eligible small repair up to $300 per household per 12 months and 12% savings on eligible non-equipment work. No separate service-call fee applies to that approved covered repair. Review full coverage and discount terms before enrolling; other work is quoted separately.

Explore Prime Preferred

Thinking about a new system?

Ask Prime about the Amana S-Series variable-speed system for your Grand Prairie home.

Explore the Amana S-Series

Questions about service in Grand Prairie.

We do not work with home warranty companies, renters, landlords, property managers, or commercial properties.

Yes. Our Lewisville team services single-family houses in Grand Prairie that you own and live in. We do not work with home warranty companies, renters, landlords, property managers, or commercial properties. Confirm your home’s address and available appointment times when scheduling.

Describe the failing operating mode when booking and identify the equipment as a heat pump if known. The office can help route the request without assuming that separate symptoms require separate systems.

Check that your thermostat is set to cool and that the filter is not clogged. If warm air, weak airflow, or poor cooling continues, book an AC diagnostic so the cause can be checked. Tell us when the problem started and whether it affects the whole home.

Schedule AC repair

The PRIME49 offer is a $49 diagnostic service call for one system. That fee is waived when Prime completes the repair for the diagnosed issue. Repair work, parts, and refrigerant are separate charges. Request PRIME49 through the offer form or mention the code when you call. Review the offer details before booking.

See the $49 offer details

Openings change throughout the day. Call (972) 400-3602 to check the earliest available visit, or check online scheduling. Share your city and whether the system has stopped working. Your appointment is confirmed only when the scheduling team or booking system confirms it.

Call for the earliest opening

Start with the diagnosis and repair cost. Compare that with the system’s condition, repeat breakdowns, warranty coverage, and the full cost of a replacement. Age alone should not make the decision. Ask Prime to walk through the options, including the Amana S-Series, before choosing.

Compare repair and replacement

Have your service address, a contact number, and a short description of the problem ready. Note thermostat messages, unusual sounds, and when the issue began. Share any recent repairs, and make sure the equipment can be reached safely for the visit.

Book service online

FROM FIRST CALL TO NEXT STEP

How To Request Service

Need help soon? Call to check the earliest opening. Availability changes throughout the day.

  1. Tell Us What’s Happening

    Share your city, the problem and whether the system is working.

  2. Confirm Your Visit

    Send a request or call. Our team confirms the service, pricing and appointment details with you.

  3. Review Your Options

    Ask about the diagnosis, recommended work and price before deciding.

Nearby Service Communities

Choose the city where the home needing service is located.

THE EXPERIENCE MATTERS

A team you can get to know.
Reviews you can read.

Explore customer experiences
Read Customer Reviews On GoogleVisit Prime’s Google review profile

1,320 reviews collected across Google, Yelp, Facebook and HomeAdvisor

Combined LocalImpact snapshot · September 17, 2026 · Not a Google-only count.

System installation
“Very reliable, respectful, detailed oriented crew”
J RSeptember 15, 2026Google review excerpt · via LocalImpact
Service experience
“He was extremely knowledgeable and personable.”
Matt L.September 15, 2026Google review excerpt · via LocalImpact
System installation
“Outstanding communication, professionalism, and customer service.”
Julia T.September 11, 2026Google review excerpt · via LocalImpact
Coby, Service and Installation Manager at Prime
YOUR SERVICE & INSTALLATION MANAGER

Coby

Helps our service and installation teams coordinate the details of your home’s comfort.

Alfredo Luna holding a tablet for quality control
YOUR QUALITY CONTROL TECHNICIAN

Alfredo Luna

Checks completed work, equipment operation, and the details after installation.

SERVICE FOR YOUR HOME IN GRAND PRAIRIE

AC & Heating Service In Grand Prairie

AC repair, heating, maintenance, and duct cleaning for homeowners in Grand Prairie. Your Prime team is based in Lewisville.

This page covers Grand Prairie. Booking elsewhere? Find the home’s service city.

LET PRIME TAKE THE NEXT STEP

Tell us what your
home needs.

Tell us what you need in three short steps. Our office will confirm the time and pricing with you.

Photos and videos are optional. Share thermostat messages or equipment photos if they help explain your request.

Need same-day or emergency service? Call now.

(972) 400-3602

Requests are reviewed during office hours. Submitting this form does not confirm an appointment or enroll you in a plan.

Texas licensed#TACLA58877EBBB A+ AccreditedView our BBB profile
  1. 1Your home
  2. 2Contact
  3. 3Review & send
Your service request

What does your home need?

Is this a single-family house you own and live in?

You must be hiring Prime directly for this online request.

Our office will follow up with you. For the earliest available visit, call (972) 400-3602.

READY WHEN YOU ARE

Let’s Get You Comfortable

Call to check the earliest opening, or send a service request.

Call NowBook Online